Further integration with GoCardless for direct debit management

More information is now available within Cameo when using GoCardless as direct debits service provider: • Membership records have a new field “Direct Debit amount” which records the amount of the regular payment by Direct Debit. • GoCardless’ Customer Identifier is automatically stored in the membership Bank Reference field. • A new section “direct debit information” on the Membership Info menu retrieves GoCardless records for the selected membership, which presents much the same information as GoCardless’ dashboard, along with two buttons:
• “update amount”, which replaces the membership record’s direct debit amount field with that held by GoCardless, and •
“update GC email”, which updates GoCardless record of the customer’s email address.
• A new substitution {show: direct debit amount} includes the value in the direct debit amount field during template merging. Read More…

Member rate tickets and multiple discounts for event bookings

Tickets for events can now be offered at a reduced rate for current members. To book, they have to use an email address of a member and cannot purchase more tickets than the number of individuals in their membership. You can also now select more than one special rate, so it is possible to have, for example, a member rate which is only available until a certain date. Read More…

Subscribe to receive email notifications about reminder message tags directly from a message

You can now subscribe to message tags (that is, receive email for messages added with those tags), and unsubscribe from them, by clicking a tag, in the reminder message itself in the Reminder Messages section on the Library menu, and when preparing a new reminder message in the Add Reminder section, as well as in your profile. Reminder messages now show already subscribed tags in green. A list of your currently subscribed tags (or exceptions) is also now shown at the top of the Reminder Messages section. Read More…

Template editor: tinymce version 5

Tinymce is the rich text editor used by Cameo, for editing templates and some form text. Tinymce version 5 has been available for a while now; it will be phased in to Cameo over the next few weeks. The update includes a new substitution selection box. In the first instance, version 5 is experimental. You can turn version 5 on at the end of the Profile section: exercising the new version would be very helpful. At some point, I will reverse this: everyone will get version 5 but you can revert back to version 4 if you run into problems. Once confident it is all working, in a few weeks or months version 4 will be removed completely. Read More…

Expired and cancelled event bookings

Cameo now retains any bookings which expire or are cancelled, instead of deleting them. Additional information is added to provisional bookings to offer insight as to why a booking may have been abandoned. This information also to make it easier to process refunds if a payment was made but the booking did not complete. Also, all bookings can now be purged from Cameo after a number of months or years. Read More…

Sending email to event attendees

Sending emails to people who booked for an event is easier with a new button in the Reservations, Bookings and Attendance section on the Events menu . This doesn’t add anything you couldn’t do manually before, but it brings several steps together in one place.

To send email to event attendees, you need a list which selects them and a template which has that list as its audience. The email attendees button at the end of the Reservations section makes both for you in one go. Read More…