Why do I always get the error message “your password reset link was incorrect or has expired” when l go to log in?

You or your browser may have bookmarked a password reset link instead of the ordinary link for Cameo.
Or maybe you are hunting for a link to Cameo in your email and finding a reset password link that seems to do what you want, except for the error message. Read More…

Login to Cameo with a Passkey

Passkeys are the “new black” in the world of authentication! Cameo has supported logging in with a passkey long before they were called passkeys. Now, password managers and many websites are starting to support passkeys, which makes logins easier and safer. Read More…

Logging in using Chrome password manager

There is a catastrophic bug in Chrome’s password manager, where it confuses and overwrites passwords belonging to websites whose URLs use different sub-domains of the same domain name. For example, when you use two entirely different login pages, such as https://www.example.com/wp-login.php and https://cameo.example.com/login, you can lose the password for the former. It is possible to persuade Chrome to get this right, but it takes a little effort. Read More…

Login improvements to “Remember me” and two-step verification

Remember Me on login now remembers each computer/browser you use independently. It also no longer stops remembering you if you change networks, provided the IP address is one we have seen before. (If you already had remember me turned on, I’m afraid this change means you will have to log in next time, but you should then find it stays on more).

If you lose access to your two-step verification (aka two factor authentication, or 2FA) app, Cameo now offers two alternative methods for the second verification.

If you log in from an IP address we have not seen before, Cameo now sends you an email to let you know (so if it wasn’t you, we can do something about it). Read More…

Phone login

Introducing password-less login on your desktop browser using your phone for authorisation. Face ID works particularly well on iPhone, but fingerprint is also straightforward. Read More…

Two-factor authentication exceptions

When using Cameo’s two-factor authentication, you can now make exceptions on your own computer. This means you get almost all the security advantages of 2FA (if someone gets hold of your password, they can’t log in somewhere else without the second-factor number) but without the inconvenience of having to enter the magic number each time you log in. Read More…