You can now have a new kind of renewal reminder in renewals → renewal reminders, for memberships with automated payment methods (such as Direct Debit) in advance of the main reminder. Typically you would issue it in the month before sending the existing automated renewal reminder, but it could be further ahead of their expiry if you want. This extra reminder helps satisfy requirements of the UK’s Digital Markets, Competition and Consumers Act 2024 (DMCCA) in respect of subscription contracts. Read More…
Renewal reminders for unpaid memberships
When you prepare renewal reminders in renewals → renewal reminders, we now alert you to any memberships which you would include but seem not to have paid at all for the previous year (who should properly have been expired). Read More…
Memberships due for renewal at the same time every year
Cameo now supports membership types which all expire on the same day each year. Someone who joins part way through the year only gets a partial year’s membership. You can also arrange that they get an extended rather than limited membership if they join close to the renewal date. Read More…
Incoming renewals refinements
Some small changes to the controls in renewals → incoming renewals should streamline the process a little. Read More…
Payment history – again
Payment history has moved again. Now, when you click the link in a membership record, it pops up a box with the payment history. Payment history also now appears directly in three particularly relevant places:
* new members → enrol new members
* renew → incoming renewals
* accounting tasks → overdue automated payments Read More…
Notifications for overdue membership renewals
You can now receive notifications summarising overdue memberships, on a regular schedule of your choice.
Also, renewals overdue → manual renewals now shows all overdue renewals by default, not just those in the next month not already processed. Read More…
Renewal reminders, first time
You’ll need to set dates when you use renewal reminders for the first time. These will advance in step, month by month, unless you change them manually in the future. So it is helpful to think about these carefully at the start. Read More…
Additional renewal reminder(s)
You can now choose how many renewal reminders overdue, manually-renewed memberships should receive. Also, choose how often you process them. Read More…
Simplified incoming renewals
In renewals → incoming renewals: * Cameo now detects the need to Confirm Renewal automatically. That button no longer exists * Direct renewal (to deal with renewals made outside the renewal form) no longer exists. Cameo now lists all renewals explicitly * You can choose whether to send the renewal confirmation email immediately or add it to pending email. Read More…