You can now subscribe to message tags (that is, receive email for messages added with those tags), and unsubscribe from them, by clicking a tag, in the reminder message itself in the Reminder Messages section on the Library menu, and when preparing a new reminder message in the Add Reminder section, as well as in your profile. Reminder messages now show already subscribed tags in green. A list of your currently subscribed tags (or exceptions) is also now shown at the top of the Reminder Messages section. Read More…
Template editor: tinymce version 5
Tinymce is the rich text editor used by Cameo, for editing templates and some form text. Tinymce version 5 has been available for a while now; it will be phased in to Cameo over the next few weeks. The update includes a new substitution selection box. In the first instance, version 5 is experimental. You can turn version 5 on at the end of the Profile section: exercising the new version would be very helpful. At some point, I will reverse this: everyone will get version 5 but you can revert back to version 4 if you run into problems. Once confident it is all working, in a few weeks or months version 4 will be removed completely. Read More…
Expired and cancelled event bookings
Cameo now retains any bookings which expire or are cancelled, instead of deleting them. Additional information is added to provisional bookings to offer insight as to why a booking may have been abandoned. This information also to make it easier to process refunds if a payment was made but the booking did not complete. Also, all bookings can now be purged from Cameo after a number of months or years. Read More…
Setting up external services for a new Cameo installation
Cameo co-operates with a number of external services for things like sending and receiving email, taking payments and offering publically-accessible forms. This article explains what is needed to set these up. Read More…
Question: merge automatic and manual lists?
I am considering merging automatic and manual lists. If you have any comments to make on this, please do share them. All lists could instead identify people both implicitly (according to their criteria or rules) and explicitly (like manual lists now). Read More…
Question: split contacts in two?
I am considering splitting contacts into two separate categories to make the distinction between people we add and people who sign up to keep in touch. If you have any comments to make on this, please do share them. Read More…
Sending email to event attendees
Sending emails to people who booked for an event is easier with a new button in the Reservations, Bookings and Attendance section on the Events menu . This doesn’t add anything you couldn’t do manually before, but it brings several steps together in one place.
To send email to event attendees, you need a list which selects them and a template which has that list as its audience. The email attendees button at the end of the Reservations section makes both for you in one go. Read More…
Which automatic lists is someone in?
There is now a link “(+ auto)” at the end of the Lists line for each individual in a membership record that shows you all the automatic lists whose selection criteria would include that individual. Read More…
Reminder of pending email and letters
A new “un-sent items” panel at the top of the Cameo page now highlights pending emails and letters that you produce (by Merge to Pending in the Templates section, or as a side effect of some other operation, like enrolment of new members). Read More…
Re-send email
It is now possible to re-send an email if it fails to send, later bounces back, or if the recipient has lost it. Look for the Resend Email button in the Past Communications and Change History section on the Member Info menu (or just History at the bottom of each membership record). Re-send can also replace recipient email address(es) if amended since the email was originally sent. Read More…