Expired and cancelled event bookings

Cameo now retains any bookings which expire or are cancelled, instead of deleting them. Additional information is added to provisional bookings to offer insight as to why a booking may have been abandoned. This information also to make it easier to process refunds if a payment was made but the booking did not complete. Also, all bookings can now be purged from Cameo after a number of months or years. Read More…

Sending email to event attendees

Sending emails to people who booked for an event is easier with a new button in the Reservations, Bookings and Attendance section on the Events menu . This doesn’t add anything you couldn’t do manually before, but it brings several steps together in one place.

To send email to event attendees, you need a list which selects them and a template which has that list as its audience. The email attendees button at the end of the Reservations section makes both for you in one go. Read More…

Short-cuts for events

There’s a few additions to make it easier to create and move between events, their venues and price plans and also to register and check in someone simultaneously at an event.

Adding one-off events has moved to be a form accessed from the add one-off event button in the events section. (All the functionality remains the same.) Read More…

Booking payments: reconciliation and attribution

When reconciling bank statement transactions in Accounting Tasks, it is now possible to attribute a booking made through Cameo’s event booking form, or manually in the Reservations, Bookings and Attendance section, to a transaction. Because bookings are (almost always) linked to a membership record, reconciliation links the transaction to the membership record, as well as recording the event for which it was made. Read More…

Events: additional custom fields

Event bookings can have additional custom fields so that you can prompt for and collect structured information in the booking form that isn’t already built in to it. For example, consider an event that provides lunch: you can have boxes on the form for the customer to indicate any special dietary requirements and their drinks preference. Read More…