Cameo is a cloud app for managing a membership-based organisation:

  • manage people: organise fee-paying members, supporters and previous customers, run the complete membership life-cycle
  • communicate with them: mailshots and email newsletters, snail mail, hand delivery rounds
  • make and customise forms for your website linked to Cameo: join, renew, contact us, donate, questionnaire, …
  • run events, like conferences, concerts, film shows, plays or online talks, coach trips, appointments or even equipment loans: sell tickets online or in person, scan barcoded tickets on the door, automate forthcoming events on your website, emails about forthcoming events, …
  • merchandise sales online: product inventory, shopping basket form, order fulfilment assistance
  • book-keeping: manage your organisation’s accounts, or just the bits you need to link payments to members or events; issue and take payment for invoices; manage Gift Aid for charities
  • reminders, calendars, cloud file store

We have in mind clubs, societies, political or campaigning groups, churches, community or social groups, gyms and sports halls, amateur dramatics shows, community magazine delivery: anything where you might collect a regular subscription from people, manage volunteers or an host audience for events.

Cameo reflects the needs of a medium-sized organisation with a workflow centred around efficiency of use and focussed on the idiosyncrasies of running a membership list and taking payments. The user interface is compact, with everything to hand, organised around the tasks you need to do.

Because it’s in the cloud, it’s accessible to more than one person, and at meetings or on stalls: move on from the desktop spreadsheets and manual workflow you probably started with.

Cameo was originally written for and to meet the growing pains of Cambridge Cycling Campaign. If the name stands for anything it is “Cambridge membership organiser”.

Demo

There’s a demonstration version you can try. Please use our form to request a demo.


Features

record, find and update membership details, of course

changes are automatically saved as you make them; undo if you make a mistake (rare to find Undo in a web-app); no fussy stuff like requiring specific date formats

support the membership lifecycle: joining, renewals, reminders, expiries, cancellations etc.

different membership types and fees; household memberships with multiple individuals; catch the cases when people who were once members rejoin as if they were new

sophisticated searching, including locating members in an area on a map, combining search results, incremental searching

simply typing three or four characters of a surname is often enough to find them; find everyone within 500m of Whatever Road or in Little Village; typing Sian will find (accented) Siân and vice versa

custom fields

add, search for, sort by and substitute in messages your own fields for storing structured information that aren’t already provided: consider, for example, a date of birth field or ‘identity confirmed’ tick box

comprehensive mail merge to rich text emails, letters and labels, with stored templates for personalised acknowledgments, reminders, newsletters etc.

just one click to generate this month’s renewal reminders as a mixture of emails and letters; print on membership card blanks with barcodes and photo id; send a weekly update; no need for messing with moving mailing lists to and from MailChimp; keep evidence of mailing consent as required by GDPR

contacts too (supporters, political representatives, press etc.)

write your press release and send it to all your press contacts; send mailshots to potential recruits, clients or customers (who opted in for this, of course: spam not welcome)

customizable ready-made forms

prepare and customize forms for embedding on your public website for main functions such as joining, renewals, address updates, bookings, mailing list management, gift aid declarations, contact sign-up, and running questionnaires, petitions or other consultations.

taking payments

take payments for membership, event tickets, invoices etc via Stripe (credit/debit cards, Apple Pay, Google Pay), Go Cardless (direct debits), PayPal, Zettle (in-person card payments), bank transfers, standing orders, cash, cheque (record deposits), and manage the tricky bit of matching payments to members and customers. For charities, track Gift Aid declarations and submit to HMRC.

book-keeping

optionally manage (hierarchical) double-entry book-keeping accounts; issue, track and take payments for invoices; quotations and purchase orders; generate financial reports

record of all correspondence

see what you told them a year earlier long after you forgot

file attachments and notes

a member sends you a scribbled note: just photograph it and attach it to their record

assign members to arbitrary lists and send them mailshots

with automatic opt-outs; let people subscribe themselves to a special-interest subgroup via your website or manage it yourself or both; compile lists of your conference attendees

reminders

“we’re moving to Belgium in six months, so we’d like to stop our membership then” – no problem, make a note of it now against their membership to pop up and email you to do it at the relevant time; also, automatically send email to members/contacts at pre-defined intervals

a complete cloud file store

with a tagging system so you can classify files; keep your committee papers, artwork and the like centrally with everything else

statistics

find out how many members you’ve got of what types; what’s your membership turnover?

reports

prepare tables for spreadsheets of selected information from membership and contact records (including custom fields).

control over who can edit and access financial information

so some people can consult the list, do mailshots and add contacts, while only your membership secretary can edit paid memberships, and treasurer has access to payment history

events, appointments and bookings

set up events like conferences, coach trips, concert performances; manage bookings, linked to existing members as appropriate; print or email tickets; even equipment hire or loan; embeddable self-service booking forms including taking payment.

API for custom integrations with your website

you present and collect information how it suits you on your website, based on information obtained from and sent to Cameo

modern, responsive user interface

adapts to different size screens, so someone asks you about their membership at a meeting, just look it up on your phone; every membership has its own URL, so you can send links to other users; colour coded for instant recognition; keyboard short cuts for rapid navigation

getting data in and out

automated backups easily restored if the worst happens; import memberships from your old system; create spreadsheets of selected records

light on hardware

runs well even on a Raspberry Pi – so on a tiny box, it may be possible to run it in your own network if your internet connection is fast enough, rather than incurring hosting costs; or on a minimum-spec Google Cloud server; https, two-factor authentication and/or keys for security


Pricing

For voluntary groups with a small database, it could be as little as the hosting costs, and covering any development costs. If your voluntary organisation can afford it, I’d quite like a contribution: make me an offer. 1% commission on event sales.

For commercial organisations, 2 pence (UK) per month per membership/contact record managed by Cameo, hosted centrally, or, when primarily running events, 1% commission on event sales.

Try it out free with real data, perhaps running in parallel with your existing system.

Happy to discuss what it would take if you need help with making or integrating membership forms on your own web site, or if you wanted interesting integrations (e.g. a gym popping up the member’s photo when they swipe a membership card). Hosting separately or on a server of your own, or sending large volumes of email, may cost more depending how it is done.

I’m flexible at the moment, please ask.
info@cameo-membership.uk

More detail

You can read the app’s help page if you like (opens in new tab).

It’s currently available in English only; currency symbol is customizable, but only one currency.