Each existing booking in the Reservations, booking and attendance section now has a ‘re-assign’ link. With this, you can re-assign or re-attribute the booking to someone other than the original, possibly incorrect, customer. Read More…
Event classes are now tags
Tags replace classes assigned to events. They serve the same purpose. They group events together in the same way. All existing event class names have been converted to tags. Read More…
Choosing events
Places in Cameo where you need to identify an event now offer a list of events to choose from. For example, when you create a list for emailing event attendees, you need to say which event or events it should refer to. (Previously you had to enter one or more event instance numbers provided in the event definition). Read More…
Add to calendar links
A new substitution “{ticket: add to calendar …}” in combination with a new form type ‘calendar’ lets you offer add to calendar links in your emails for event bookings. These can be included with e-tickets, booking receipts or later mailshots related to the event. Read More…
Attendance form
A new form type, called ‘attendance’, is available to let people check themselves in for an online event which they have previously booked for. Then it redirects them to the event’s web page.
Rather than provide people with bookings with the URL of the event location (on Zoom, Teams or whatever), you give people with the URL of the page on your website where the attendance form is embedded. That form acts as an intermediary to the actual URL. Read More…
One off events and emailed receipts
The one-off event form now provides explicit control over any template used to send booking receipts. Read More…
Booking form invitations
The booking form can now accept bookings by invitation via a personalised link. This means the contact details on booking are already filled in. The form also now has an option to limit bookings only to those with an invitation. Read More…
Member rate tickets and multiple discounts for event bookings
Tickets for events can now be offered at a reduced rate for current members. To book, they have to use an email address of a member and cannot purchase more tickets than the number of individuals in their membership. You can also now select more than one special rate, so it is possible to have, for example, a member rate which is only available until a certain date. Read More…
Expired and cancelled event bookings
Cameo now retains any bookings which expire or are cancelled, instead of deleting them. Additional information is added to provisional bookings to offer insight as to why a booking may have been abandoned. This information also to make it easier to process refunds if a payment was made but the booking did not complete. Also, all bookings can now be purged from Cameo after a number of months or years. Read More…
Sending email to event attendees
Sending emails to people who booked for an event is easier with a new button in the Reservations, Bookings and Attendance section on the Events menu . This doesn’t add anything you couldn’t do manually before, but it brings several steps together in one place.
To send email to event attendees, you need a list which selects them and a template which has that list as its audience. The email attendees button at the end of the Reservations section makes both for you in one go. Read More…