The former ‘Past Communications and Change History’ section in ‘Member Info’ now shows up as two separate sections, ‘Change History’ and ‘Past Communications’. Read More…
Identifying individuals in email
Cameo now sends separate emails for each individual in a household membership. This means that each individual in a multi-person membership now gets their own identifier. Read More…
Email delivery and bounces
When set up to do so, Cameo now automatically responds to bounced email (when the recipient’s mail server rejects an email). Using this, Cameo no longer needs Mailgun to deliver mail-shots. (Mailgun has stopped offering a free tier and spam blockers sometimes block it). Cameo now directly provides services previously only available through Mailgun: daily summaries of failed emails,
the Problem Email Addresses section, and cancelling quarantined email addresses Read More…
Forward emailed unsubscribe requests
When automated email requests to unsubscribe from a list are received (usually sent when someone clicks an unsubscribe button in their email app), you can now forward them to Cameo for automatic processing. Send them to Cameo’s inbox email address with +unsubscribe or +u appended (or in include +unsubscribe in the subject line). Read More…
Filter to search for sent emails in out box
To make it easier to locate sent emails, the list of these in the Out Box section on the Library menu now has filter boxes in the header of the table. Read More…
Sending email to event attendees
Sending emails to people who booked for an event is easier with a new button in the Reservations, Bookings and Attendance section on the Events menu . This doesn’t add anything you couldn’t do manually before, but it brings several steps together in one place.
To send email to event attendees, you need a list which selects them and a template which has that list as its audience. The email attendees button at the end of the Reservations section makes both for you in one go. Read More…
Reminder of pending email and letters
A new “un-sent items” panel at the top of the Cameo page now highlights pending emails and letters that you produce (by Merge to Pending in the Templates section, or as a side effect of some other operation, like enrolment of new members). Read More…
Re-send email
It is now possible to re-send an email if it fails to send, later bounces back, or if the recipient has lost it. Look for the Resend Email button in the Past Communications and Change History section on the Member Info menu (or just History at the bottom of each membership record). Re-send can also replace recipient email address(es) if amended since the email was originally sent. Read More…
Mailing list opt-outs
A new way of managing opt-out links in Cameo means recipients’ email apps have the option to display their own opt-out button. This should help reduce the reputation-damaging temptation for someone to send unwanted email to spam instead of unsubscribing. Read More…