We no longer routinely send notifications for expired bookings. Instead, we send a notification only when it really matters: when someone’s reservation expires, someone else takes their place(s), and the original customer proceeds to pay for the booking anyway. Read More…
Add To Google Wallet now available
You can now also offer to add membership cards and event tickets to Google Wallet on Android in addition to the existing Add To Apple Wallet for iPhone.
The original article about adding to Apple Wallet has been updated to include Google Wallet. Refer to that article for details.
For an existing Wallet form, please add a logo suitable for Google passes as soon as possible.
Read More…
Updated form editor controls
* the form editor at forms → form editor is now labelled form editor rather than manage forms.
* the menu entries under the form all now have text labels, rather than relying just on icons.
* a menu button at the top left of the form, which remains on screen even when you scroll, pops up a box combining the controls above and below the form. The F4 keyboard key also does the same as clicking the button. Read More…
“How did you hear about us?” question on join form
An option on the join form’s contact (second) step let’s you ask the question “how did you hear about us?”. The answer is appended to the membership record’s source field. Read More…
Calendar file attachments for booking-related emails
Attaching a calendar (.ics) file to emails such as booking receipts triggers many email apps to offer add to calendar automatically. These include Outlook and GMail. Read More…
Postcode and What3Words for event venues
In addition to a map link, event venues can now also include more information to help customers locate the venue, particularly with a Satnav:
* a post code (most Satnavs work from post codes)
* a What3Words address (helpful for spoken or printed communications) Read More…
Payment text for event booking tickets and receipts
A substitution {ticket: payment text} provides payment-method-specific text for ticket and receipt emails. Read More…
Notification alerts
You can now ask Cameo to send its notifications to the computer’s notification area. These are quite short: we show a truncated version of the whole notification. When you click on a notification alert, it takes you to Cameo’s notifications section to see it all.
Each browser and platform behaves a little differently. The simplest is probably Chrome on Windows. The most useful is probably on a phone. Read More…
Event offer codes
You can offer a price in an event venue’s price plan which accepts an offer code from among more than one possible code.
You can restrict the number of times an offer code is used by each membership and how long the code is valid for.
Offer codes used are recorded. Read More…
Apple and Google Wallets
You can now offer to add event tickets and membership cards to both Apple Wallet on iPhone and Google Wallet on Android
Cameo supports this with:
* a new wallet form type, and
* a new substitution {insert: add to wallet}. Read More…